Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01625
VM0001625Goldmember1625@example.test · +601110001625 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
3,955
Current loyalty balance
Lifetime Spend
RM 4,945
Across 41 visits
Total Visits
41
Since 2024-10-04
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,955 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 11
Outlet purchase
2026-09-12 · Member activity · RM 93.75
App session
2026-08-31 · OPLUMO Outlet 11
Points credited
2026-08-19 · Member activity · RM 106.25
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 11
Outlet purchase
2026-07-26 · Member activity · RM 118.75
Points credited
2026-07-14 · OPLUMO Outlet 11
Outlet purchase
2026-07-02 · Member activity · RM 131.25