Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 16243
VM0016243Membermember16243@example.test · +601110016243 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
826
Current loyalty balance
Lifetime Spend
RM 1,033
Across 12 visits
Total Visits
12
Since 2026-02-26
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
826 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 9
Outlet purchase
2026-08-31 · Member activity · RM 64.50
App session
2026-08-19 · OPLUMO Outlet 9
Points credited
2026-08-07 · Member activity · RM 73.10
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 9
Outlet purchase
2026-07-14 · Member activity · RM 81.70
Points credited
2026-07-02 · OPLUMO Outlet 9
Outlet purchase
2026-06-20 · Member activity · RM 90.30