Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 16203
VM0016203Membermember16203@example.test · +601110016203 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
320
Current loyalty balance
Lifetime Spend
RM 401
Across 13 visits
Total Visits
13
Since 2026-01-26
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
320 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 3
Outlet purchase
2026-08-18 · Member activity · RM 22.50
App session
2026-08-06 · OPLUMO Outlet 3
Points credited
2026-07-25 · Member activity · RM 25.50
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 3
Outlet purchase
2026-07-01 · Member activity · RM 28.50
Points credited
2026-06-19 · OPLUMO Outlet 3
Outlet purchase
2026-06-07 · Member activity · RM 31.50