Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 16202
VM0016202Silvermember16202@example.test · +601110016202 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,181
Current loyalty balance
Lifetime Spend
RM 1,477
Across 22 visits
Total Visits
22
Since 2025-09-24
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,181 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 2
Outlet purchase
2026-09-25 · Member activity · RM 46.50
App session
2026-09-13 · OPLUMO Outlet 2
Points credited
2026-09-01 · Member activity · RM 52.70
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 2
Outlet purchase
2026-08-08 · Member activity · RM 58.90
Points credited
2026-07-27 · OPLUMO Outlet 2
Outlet purchase
2026-07-15 · Member activity · RM 65.10