Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 01619
VM0001619Goldmember1619@example.test · +601110001619 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted In
Points Balance
2,753
Current loyalty balance
Lifetime Spend
RM 3,442
Across 22 visits
Total Visits
22
Since 2025-09-05
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,753 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 5
Outlet purchase
2026-09-06 · Member activity · RM 120.75
App session
2026-08-25 · OPLUMO Outlet 5
Points credited
2026-08-13 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 5
Outlet purchase
2026-07-20 · Member activity · RM 152.95
Points credited
2026-07-08 · OPLUMO Outlet 5
Outlet purchase
2026-06-26 · Member activity · RM 169.05