Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 16181
VM0016181Membermember16181@example.test · +601110016181 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
206
Current loyalty balance
Lifetime Spend
RM 259
Across 2 visits
Total Visits
2
Since 2026-09-16
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
206 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 15
Outlet purchase
2026-09-22 · Member activity · RM 109.50
App session
2026-09-10 · OPLUMO Outlet 15
Points credited
2026-08-29 · Member activity · RM 124.10
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 15
Outlet purchase
2026-08-05 · Member activity · RM 138.70
Points credited
2026-07-24 · OPLUMO Outlet 15
Outlet purchase
2026-07-12 · Member activity · RM 153.30