Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16176
VM0016176Silvermember16176@example.test · +601110016176 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
1,243
Current loyalty balance
Lifetime Spend
RM 1,554
Across 14 visits
Total Visits
14
Since 2026-02-04
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,243 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 10
Outlet purchase
2026-09-14 · Member activity · RM 94.50
App session
2026-09-02 · OPLUMO Outlet 10
Points credited
2026-08-21 · Member activity · RM 107.10
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 10
Outlet purchase
2026-07-28 · Member activity · RM 119.70
Points credited
2026-07-16 · OPLUMO Outlet 10
Outlet purchase
2026-07-04 · Member activity · RM 132.30