Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16174
VM0016174Membermember16174@example.test · +601110016174 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted Out
Points Balance
810
Current loyalty balance
Lifetime Spend
RM 1,014
Across 32 visits
Total Visits
32
Since 2025-03-03
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
810 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 8
Outlet purchase
2026-08-31 · Member activity · RM 27.00
App session
2026-08-19 · OPLUMO Outlet 8
Points credited
2026-08-07 · Member activity · RM 30.60
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 8
Outlet purchase
2026-07-14 · Member activity · RM 34.20
Points credited
2026-07-02 · OPLUMO Outlet 8
Outlet purchase
2026-06-20 · Member activity · RM 37.80