Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16098
VM0016098Membermember16098@example.test · +601110016098 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
825
Current loyalty balance
Lifetime Spend
RM 1,031
Across 30 visits
Total Visits
30
Since 2025-03-25
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
825 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 17
Outlet purchase
2026-08-17 · Member activity · RM 31.50
App session
2026-08-05 · OPLUMO Outlet 17
Points credited
2026-07-24 · Member activity · RM 35.70
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 17
Outlet purchase
2026-06-30 · Member activity · RM 39.90
Points credited
2026-06-18 · OPLUMO Outlet 17
Outlet purchase
2026-06-06 · Member activity · RM 44.10