Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 16088
VM0016088Membermember16088@example.test · +601110016088 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
215
Current loyalty balance
Lifetime Spend
RM 269
Across 2 visits
Total Visits
2
Since 2026-09-19
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
215 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 7
Outlet purchase
2026-09-25 · Member activity · RM 91.50
App session
2026-09-13 · OPLUMO Outlet 7
Points credited
2026-09-01 · Member activity · RM 103.70
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 7
Outlet purchase
2026-08-08 · Member activity · RM 115.90
Points credited
2026-07-27 · OPLUMO Outlet 7
Outlet purchase
2026-07-15 · Member activity · RM 128.10