Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16086
VM0016086Goldmember16086@example.test · +601110016086 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
2,756
Current loyalty balance
Lifetime Spend
RM 3,446
Across 36 visits
Total Visits
36
Since 2024-08-16
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
154d
2026-05-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,756 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 5
Outlet purchase
2026-04-26 · Member activity · RM 84.00
App session
2026-04-14 · OPLUMO Outlet 5
Points credited
2026-04-02 · Member activity · RM 95.20
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 5
Outlet purchase
2026-03-09 · Member activity · RM 106.40
Points credited
2026-02-25 · OPLUMO Outlet 5
Outlet purchase
2026-02-13 · Member activity · RM 117.60