Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16080
VM0016080Platinummember16080@example.test · +601110016080 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
6,341
Current loyalty balance
Lifetime Spend
RM 7,927
Across 37 visits
Total Visits
37
Since 2024-07-04
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,341 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 16
Outlet purchase
2026-04-01 · Member activity · RM 135.00
App session
2026-03-20 · OPLUMO Outlet 16
Points credited
2026-03-08 · Member activity · RM 153.00
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 16
Outlet purchase
2026-02-12 · Member activity · RM 171.00
Points credited
2026-01-31 · OPLUMO Outlet 16
Outlet purchase
2026-01-19 · Member activity · RM 189.00