Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16077
VM0016077Silvermember16077@example.test · +601110016077 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,055
Current loyalty balance
Lifetime Spend
RM 1,319
Across 40 visits
Total Visits
40
Since 2024-07-02
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
127d
2026-06-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,055 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 13
Outlet purchase
2026-05-23 · Member activity · RM 23.25
App session
2026-05-11 · OPLUMO Outlet 13
Points credited
2026-04-29 · Member activity · RM 26.35
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 13
Outlet purchase
2026-04-05 · Member activity · RM 29.45
Points credited
2026-03-24 · OPLUMO Outlet 13
Outlet purchase
2026-03-12 · Member activity · RM 32.55