Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 16075
VM0016075Silvermember16075@example.test · +601110016075 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted Out
Points Balance
2,317
Current loyalty balance
Lifetime Spend
RM 2,897
Across 19 visits
Total Visits
19
Since 2025-10-13
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,317 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 11
Outlet purchase
2026-08-21 · Member activity · RM 111.00
App session
2026-08-09 · OPLUMO Outlet 11
Points credited
2026-07-28 · Member activity · RM 125.80
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 11
Outlet purchase
2026-07-04 · Member activity · RM 140.60
Points credited
2026-06-22 · OPLUMO Outlet 11
Outlet purchase
2026-06-10 · Member activity · RM 155.40