Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16068
VM0016068Platinummember16068@example.test · +601110016068 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,047
Current loyalty balance
Lifetime Spend
RM 7,559
Across 45 visits
Total Visits
45
Since 2024-03-18
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
143d
2026-05-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,047 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 4
Outlet purchase
2026-05-07 · Member activity · RM 120.00
App session
2026-04-25 · OPLUMO Outlet 4
Points credited
2026-04-13 · Member activity · RM 136.00
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 4
Outlet purchase
2026-03-20 · Member activity · RM 152.00
Points credited
2026-03-08 · OPLUMO Outlet 4
Outlet purchase
2026-02-24 · Member activity · RM 168.00