Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01605
VM0001605Goldmember1605@example.test · +601110001605 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,426
Current loyalty balance
Lifetime Spend
RM 3,034
Across 35 visits
Total Visits
35
Since 2024-12-17
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
49d
2026-08-21
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,426 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 8
Outlet purchase
2026-08-09 · Member activity · RM 72.00
App session
2026-07-28 · OPLUMO Outlet 8
Points credited
2026-07-16 · Member activity · RM 81.60
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 8
Outlet purchase
2026-06-22 · Member activity · RM 91.20
Points credited
2026-06-10 · OPLUMO Outlet 8
Outlet purchase
2026-05-29 · Member activity · RM 100.80