Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16032
VM0016032Membermember16032@example.test · +601110016032 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
798
Current loyalty balance
Lifetime Spend
RM 999
Across 22 visits
Total Visits
22
Since 2025-04-13
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
798 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 2
Outlet purchase
2026-04-14 · Member activity · RM 34.50
App session
2026-04-02 · OPLUMO Outlet 2
Points credited
2026-03-21 · Member activity · RM 39.10
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 2
Outlet purchase
2026-02-25 · Member activity · RM 43.70
Points credited
2026-02-13 · OPLUMO Outlet 2
Outlet purchase
2026-02-01 · Member activity · RM 48.30