Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01603
VM0001603Membermember1603@example.test · +601110001603 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted Out
Points Balance
341
Current loyalty balance
Lifetime Spend
RM 426
Across 2 visits
Total Visits
2
Since 2026-05-28
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
116d
2026-06-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
341 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 6
Outlet purchase
2026-06-03 · Member activity · RM 132.75
App session
2026-05-22 · OPLUMO Outlet 6
Points credited
2026-05-10 · Member activity · RM 150.45
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 6
Outlet purchase
2026-04-16 · Member activity · RM 168.15
Points credited
2026-04-04 · OPLUMO Outlet 6
Outlet purchase
2026-03-23 · Member activity · RM 185.85