Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16017
VM0016017Membermember16017@example.test · +601110016017 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
681
Current loyalty balance
Lifetime Spend
RM 851
Across 16 visits
Total Visits
16
Since 2025-09-30
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
104d
2026-06-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
681 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 4
Outlet purchase
2026-06-15 · Member activity · RM 35.25
App session
2026-06-03 · OPLUMO Outlet 4
Points credited
2026-05-22 · Member activity · RM 39.95
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 4
Outlet purchase
2026-04-28 · Member activity · RM 44.65
Points credited
2026-04-16 · OPLUMO Outlet 4
Outlet purchase
2026-04-04 · Member activity · RM 49.35