Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16008
VM0016008Goldmember16008@example.test · +601110016008 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
2,750
Current loyalty balance
Lifetime Spend
RM 3,438
Across 20 visits
Total Visits
20
Since 2025-06-06
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
148d
2026-05-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,750 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 12
Outlet purchase
2026-05-02 · Member activity · RM 113.25
App session
2026-04-20 · OPLUMO Outlet 12
Points credited
2026-04-08 · Member activity · RM 128.35
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 12
Outlet purchase
2026-03-15 · Member activity · RM 143.45
Points credited
2026-03-03 · OPLUMO Outlet 12
Outlet purchase
2026-02-19 · Member activity · RM 158.55