Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15985
VM0015985Silvermember15985@example.test · +601110015985 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,130
Current loyalty balance
Lifetime Spend
RM 1,413
Across 36 visits
Total Visits
36
Since 2024-12-29
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,130 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 6
Outlet purchase
2026-09-08 · Member activity · RM 27.75
App session
2026-08-27 · OPLUMO Outlet 6
Points credited
2026-08-15 · Member activity · RM 31.45
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 6
Outlet purchase
2026-07-22 · Member activity · RM 35.15
Points credited
2026-07-10 · OPLUMO Outlet 6
Outlet purchase
2026-06-28 · Member activity · RM 38.85