Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01597
VM0001597Silvermember1597@example.test · +601110001597 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,394
Current loyalty balance
Lifetime Spend
RM 1,743
Across 18 visits
Total Visits
18
Since 2025-07-03
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,394 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 17
Outlet purchase
2026-04-23 · Member activity · RM 73.50
App session
2026-04-11 · OPLUMO Outlet 17
Points credited
2026-03-30 · Member activity · RM 83.30
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 17
Outlet purchase
2026-03-06 · Member activity · RM 93.10
Points credited
2026-02-22 · OPLUMO Outlet 17
Outlet purchase
2026-02-10 · Member activity · RM 102.90