Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15966
VM0015966Silvermember15966@example.test · +601110015966 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
1,346
Current loyalty balance
Lifetime Spend
RM 1,683
Across 13 visits
Total Visits
13
Since 2025-10-31
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
127d
2026-06-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,346 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 4
Outlet purchase
2026-05-23 · Member activity · RM 96.75
App session
2026-05-11 · OPLUMO Outlet 4
Points credited
2026-04-29 · Member activity · RM 109.65
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 4
Outlet purchase
2026-04-05 · Member activity · RM 122.55
Points credited
2026-03-24 · OPLUMO Outlet 4
Outlet purchase
2026-03-12 · Member activity · RM 135.45