Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 15958
VM0015958Membermember15958@example.test · +601110015958 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
72
Current loyalty balance
Lifetime Spend
RM 91
Across 1 visits
Total Visits
1
Since 2026-04-16
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
72 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 13
Outlet purchase
2026-04-22 · Member activity · RM 56.25
App session
2026-04-10 · OPLUMO Outlet 13
Points credited
2026-03-29 · Member activity · RM 63.75
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 13
Outlet purchase
2026-03-05 · Member activity · RM 71.25
Points credited
2026-02-21 · OPLUMO Outlet 13
Outlet purchase
2026-02-09 · Member activity · RM 78.75