Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15945
VM0015945Membermember15945@example.test · +601110015945 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
435
Current loyalty balance
Lifetime Spend
RM 544
Across 5 visits
Total Visits
5
Since 2026-07-12
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
435 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 17
Outlet purchase
2026-09-10 · Member activity · RM 66.75
App session
2026-08-29 · OPLUMO Outlet 17
Points credited
2026-08-17 · Member activity · RM 75.65
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 17
Outlet purchase
2026-07-24 · Member activity · RM 84.55
Points credited
2026-07-12 · OPLUMO Outlet 17
Outlet purchase
2026-06-30 · Member activity · RM 93.45