Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 15931
VM0015931Goldmember15931@example.test · +601110015931 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
2,770
Current loyalty balance
Lifetime Spend
RM 3,463
Across 30 visits
Total Visits
30
Since 2025-01-30
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,770 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 3
Outlet purchase
2026-06-24 · Member activity · RM 89.25
App session
2026-06-12 · OPLUMO Outlet 3
Points credited
2026-05-31 · Member activity · RM 101.15
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 3
Outlet purchase
2026-05-07 · Member activity · RM 113.05
Points credited
2026-04-25 · OPLUMO Outlet 3
Outlet purchase
2026-04-13 · Member activity · RM 124.95