Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15912
VM0015912Goldmember15912@example.test · +601110015912 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
3,899
Current loyalty balance
Lifetime Spend
RM 4,875
Across 30 visits
Total Visits
30
Since 2025-04-17
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,899 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 1
Outlet purchase
2026-09-09 · Member activity · RM 105.00
App session
2026-08-28 · OPLUMO Outlet 1
Points credited
2026-08-16 · Member activity · RM 119.00
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 1
Outlet purchase
2026-07-23 · Member activity · RM 133.00
Points credited
2026-07-11 · OPLUMO Outlet 1
Outlet purchase
2026-06-29 · Member activity · RM 147.00