Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15909
VM0015909Silvermember15909@example.test · +601110015909 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,374
Current loyalty balance
Lifetime Spend
RM 1,718
Across 14 visits
Total Visits
14
Since 2025-11-01
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,374 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 15
Outlet purchase
2026-06-11 · Member activity · RM 85.50
App session
2026-05-30 · OPLUMO Outlet 15
Points credited
2026-05-18 · Member activity · RM 96.90
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 15
Outlet purchase
2026-04-24 · Member activity · RM 108.30
Points credited
2026-04-12 · OPLUMO Outlet 15
Outlet purchase
2026-03-31 · Member activity · RM 119.70