Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 15907
VM0015907Goldmember15907@example.test · +601110015907 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted Out
Points Balance
4,417
Current loyalty balance
Lifetime Spend
RM 5,521
Across 38 visits
Total Visits
38
Since 2024-06-16
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,417 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 13
Outlet purchase
2026-04-01 · Member activity · RM 126.75
App session
2026-03-20 · OPLUMO Outlet 13
Points credited
2026-03-08 · Member activity · RM 143.65
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 13
Outlet purchase
2026-02-12 · Member activity · RM 160.55
Points credited
2026-01-31 · OPLUMO Outlet 13
Outlet purchase
2026-01-19 · Member activity · RM 177.45