Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01590
VM0001590Silvermember1590@example.test · +601110001590 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted Out
Points Balance
1,290
Current loyalty balance
Lifetime Spend
RM 1,614
Across 10 visits
Total Visits
10
Since 2026-01-19
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
101d
2026-06-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,290 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 10
Outlet purchase
2026-06-18 · Member activity · RM 97.50
App session
2026-06-06 · OPLUMO Outlet 10
Points credited
2026-05-25 · Member activity · RM 110.50
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 10
Outlet purchase
2026-05-01 · Member activity · RM 123.50
Points credited
2026-04-19 · OPLUMO Outlet 10
Outlet purchase
2026-04-07 · Member activity · RM 136.50