Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00159
VM0000159Membermember159@example.test · +601110000159 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
531
Current loyalty balance
Lifetime Spend
RM 665
Across 5 visits
Total Visits
5
Since 2026-07-28
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
531 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 7
Outlet purchase
2026-09-26 · Member activity · RM 90.00
App session
2026-09-14 · OPLUMO Outlet 7
Points credited
2026-09-02 · Member activity · RM 102.00
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 7
Outlet purchase
2026-08-09 · Member activity · RM 114.00
Points credited
2026-07-28 · OPLUMO Outlet 7
Outlet purchase
2026-07-16 · Member activity · RM 126.00