Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 15898
VM0015898Silvermember15898@example.test · +601110015898 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,757
Current loyalty balance
Lifetime Spend
RM 2,196
Across 29 visits
Total Visits
29
Since 2025-01-26
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,757 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 4
Outlet purchase
2026-06-02 · Member activity · RM 54.75
App session
2026-05-21 · OPLUMO Outlet 4
Points credited
2026-05-09 · Member activity · RM 62.05
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 4
Outlet purchase
2026-04-15 · Member activity · RM 69.35
Points credited
2026-04-03 · OPLUMO Outlet 4
Outlet purchase
2026-03-22 · Member activity · RM 76.65