Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01589
VM0001589Silvermember1589@example.test · +601110001589 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,786
Current loyalty balance
Lifetime Spend
RM 2,233
Across 36 visits
Total Visits
36
Since 2024-12-06
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,786 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 9
Outlet purchase
2026-08-16 · Member activity · RM 37.50
App session
2026-08-04 · OPLUMO Outlet 9
Points credited
2026-07-23 · Member activity · RM 42.50
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 9
Outlet purchase
2026-06-29 · Member activity · RM 47.50
Points credited
2026-06-17 · OPLUMO Outlet 9
Outlet purchase
2026-06-05 · Member activity · RM 52.50