Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15882
VM0015882Silvermember15882@example.test · +601110015882 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,630
Current loyalty balance
Lifetime Spend
RM 2,038
Across 20 visits
Total Visits
20
Since 2025-09-23
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,630 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 5
Outlet purchase
2026-08-19 · Member activity · RM 100.50
App session
2026-08-07 · OPLUMO Outlet 5
Points credited
2026-07-26 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 5
Outlet purchase
2026-07-02 · Member activity · RM 127.30
Points credited
2026-06-20 · OPLUMO Outlet 5
Outlet purchase
2026-06-08 · Member activity · RM 140.70