Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 15866
VM0015866Platinummember15866@example.test · +601110015866 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted Out
Points Balance
5,857
Current loyalty balance
Lifetime Spend
RM 7,322
Across 43 visits
Total Visits
43
Since 2024-08-03
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,857 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 6
Outlet purchase
2026-08-17 · Member activity · RM 126.00
App session
2026-08-05 · OPLUMO Outlet 6
Points credited
2026-07-24 · Member activity · RM 142.80
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 6
Outlet purchase
2026-06-30 · Member activity · RM 159.60
Points credited
2026-06-18 · OPLUMO Outlet 6
Outlet purchase
2026-06-06 · Member activity · RM 176.40