Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15858
VM0015858Silvermember15858@example.test · +601110015858 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,821
Current loyalty balance
Lifetime Spend
RM 2,277
Across 22 visits
Total Visits
22
Since 2025-04-27
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
152d
2026-05-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,821 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 15
Outlet purchase
2026-04-28 · Member activity · RM 102.75
App session
2026-04-16 · OPLUMO Outlet 15
Points credited
2026-04-04 · Member activity · RM 116.45
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 15
Outlet purchase
2026-03-11 · Member activity · RM 130.15
Points credited
2026-02-27 · OPLUMO Outlet 15
Outlet purchase
2026-02-15 · Member activity · RM 143.85