Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15846
VM0015846Goldmember15846@example.test · +601110015846 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
2,499
Current loyalty balance
Lifetime Spend
RM 3,124
Across 20 visits
Total Visits
20
Since 2025-10-13
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,499 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 3
Outlet purchase
2026-09-08 · Member activity · RM 121.50
App session
2026-08-27 · OPLUMO Outlet 3
Points credited
2026-08-15 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 3
Outlet purchase
2026-07-22 · Member activity · RM 153.90
Points credited
2026-07-10 · OPLUMO Outlet 3
Outlet purchase
2026-06-28 · Member activity · RM 170.10