Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01584
VM0001584Silvermember1584@example.test · +601110001584 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,119
Current loyalty balance
Lifetime Spend
RM 1,399
Across 17 visits
Total Visits
17
Since 2025-12-22
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,119 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 4
Outlet purchase
2026-09-24 · Member activity · RM 72.00
App session
2026-09-12 · OPLUMO Outlet 4
Points credited
2026-08-31 · Member activity · RM 81.60
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 4
Outlet purchase
2026-08-07 · Member activity · RM 91.20
Points credited
2026-07-26 · OPLUMO Outlet 4
Outlet purchase
2026-07-14 · Member activity · RM 100.80