Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 15838
VM0015838Goldmember15838@example.test · +601110015838 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
2,800
Current loyalty balance
Lifetime Spend
RM 3,501
Across 24 visits
Total Visits
24
Since 2025-07-02
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
50d
2026-08-20
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,800 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 12
Outlet purchase
2026-08-08 · Member activity · RM 98.25
App session
2026-07-27 · OPLUMO Outlet 12
Points credited
2026-07-15 · Member activity · RM 111.35
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 12
Outlet purchase
2026-06-21 · Member activity · RM 124.45
Points credited
2026-06-09 · OPLUMO Outlet 12
Outlet purchase
2026-05-28 · Member activity · RM 137.55