Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15828
VM0015828Silvermember15828@example.test · +601110015828 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
968
Current loyalty balance
Lifetime Spend
RM 1,210
Across 43 visits
Total Visits
43
Since 2024-08-05
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
968 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 2
Outlet purchase
2026-08-19 · Member activity · RM 25.50
App session
2026-08-07 · OPLUMO Outlet 2
Points credited
2026-07-26 · Member activity · RM 28.90
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 2
Outlet purchase
2026-07-02 · Member activity · RM 32.30
Points credited
2026-06-20 · OPLUMO Outlet 2
Outlet purchase
2026-06-08 · Member activity · RM 35.70