Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 15823
VM0015823Silvermember15823@example.test · +601110015823 · Preferred outlet: OPLUMO Outlet 14
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,697
Current loyalty balance
Lifetime Spend
RM 2,121
Across 20 visits
Total Visits
20
Since 2025-10-29
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,697 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 14
Outlet purchase
2026-09-24 · Member activity · RM 72.00
App session
2026-09-12 · OPLUMO Outlet 14
Points credited
2026-08-31 · Member activity · RM 81.60
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 14
Outlet purchase
2026-08-07 · Member activity · RM 91.20
Points credited
2026-07-26 · OPLUMO Outlet 14
Outlet purchase
2026-07-14 · Member activity · RM 100.80