Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 15820
VM0015820Membermember15820@example.test · +601110015820 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
777
Current loyalty balance
Lifetime Spend
RM 972
Across 26 visits
Total Visits
26
Since 2025-07-15
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
777 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 11
Outlet purchase
2026-09-26 · Member activity · RM 35.25
App session
2026-09-14 · OPLUMO Outlet 11
Points credited
2026-09-02 · Member activity · RM 39.95
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 11
Outlet purchase
2026-08-09 · Member activity · RM 44.65
Points credited
2026-07-28 · OPLUMO Outlet 11
Outlet purchase
2026-07-16 · Member activity · RM 49.35