Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 15819
VM0015819Silvermember15819@example.test · +601110015819 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
1,884
Current loyalty balance
Lifetime Spend
RM 2,355
Across 19 visits
Total Visits
19
Since 2025-10-22
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,884 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 10
Outlet purchase
2026-08-30 · Member activity · RM 82.50
App session
2026-08-18 · OPLUMO Outlet 10
Points credited
2026-08-06 · Member activity · RM 93.50
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 10
Outlet purchase
2026-07-13 · Member activity · RM 104.50
Points credited
2026-07-01 · OPLUMO Outlet 10
Outlet purchase
2026-06-19 · Member activity · RM 115.50