Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15792
VM0015792Silvermember15792@example.test · +601110015792 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
2,301
Current loyalty balance
Lifetime Spend
RM 2,877
Across 26 visits
Total Visits
26
Since 2025-03-24
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,301 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 17
Outlet purchase
2026-06-05 · Member activity · RM 87.75
App session
2026-05-24 · OPLUMO Outlet 17
Points credited
2026-05-12 · Member activity · RM 99.45
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 17
Outlet purchase
2026-04-18 · Member activity · RM 111.15
Points credited
2026-04-06 · OPLUMO Outlet 17
Outlet purchase
2026-03-25 · Member activity · RM 122.85