Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 15779
VM0015779Membermember15779@example.test · +601110015779 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
889
Current loyalty balance
Lifetime Spend
RM 1,112
Across 15 visits
Total Visits
15
Since 2026-01-05
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
889 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 4
Outlet purchase
2026-09-02 · Member activity · RM 50.25
App session
2026-08-21 · OPLUMO Outlet 4
Points credited
2026-08-09 · Member activity · RM 56.95
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 4
Outlet purchase
2026-07-16 · Member activity · RM 63.65
Points credited
2026-07-04 · OPLUMO Outlet 4
Outlet purchase
2026-06-22 · Member activity · RM 70.35