Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15768
VM0015768Membermember15768@example.test · +601110015768 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
314
Current loyalty balance
Lifetime Spend
RM 394
Across 6 visits
Total Visits
6
Since 2026-03-05
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
314 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 10
Outlet purchase
2026-05-22 · Member activity · RM 55.50
App session
2026-05-10 · OPLUMO Outlet 10
Points credited
2026-04-28 · Member activity · RM 62.90
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 10
Outlet purchase
2026-04-04 · Member activity · RM 70.30
Points credited
2026-03-23 · OPLUMO Outlet 10
Outlet purchase
2026-03-11 · Member activity · RM 77.70