Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15765
VM0015765Goldmember15765@example.test · +601110015765 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,533
Current loyalty balance
Lifetime Spend
RM 3,167
Across 30 visits
Total Visits
30
Since 2024-12-19
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,533 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 7
Outlet purchase
2026-05-13 · Member activity · RM 81.75
App session
2026-05-01 · OPLUMO Outlet 7
Points credited
2026-04-19 · Member activity · RM 92.65
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 7
Outlet purchase
2026-03-26 · Member activity · RM 103.55
Points credited
2026-03-14 · OPLUMO Outlet 7
Outlet purchase
2026-03-02 · Member activity · RM 114.45