Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15750
VM0015750Membermember15750@example.test · +601110015750 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
69
Current loyalty balance
Lifetime Spend
RM 87
Across 1 visits
Total Visits
1
Since 2026-05-02
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
69 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 9
Outlet purchase
2026-05-08 · Member activity · RM 53.25
App session
2026-04-26 · OPLUMO Outlet 9
Points credited
2026-04-14 · Member activity · RM 60.35
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 9
Outlet purchase
2026-03-21 · Member activity · RM 67.45
Points credited
2026-03-09 · OPLUMO Outlet 9
Outlet purchase
2026-02-25 · Member activity · RM 74.55