Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15744
VM0015744Silvermember15744@example.test · +601110015744 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
1,852
Current loyalty balance
Lifetime Spend
RM 2,315
Across 16 visits
Total Visits
16
Since 2025-09-15
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
119d
2026-06-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,852 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 3
Outlet purchase
2026-05-31 · Member activity · RM 90.75
App session
2026-05-19 · OPLUMO Outlet 3
Points credited
2026-05-07 · Member activity · RM 102.85
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 3
Outlet purchase
2026-04-13 · Member activity · RM 114.95
Points credited
2026-04-01 · OPLUMO Outlet 3
Outlet purchase
2026-03-20 · Member activity · RM 127.05