Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15738
VM0015738Silvermember15738@example.test · +601110015738 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,083
Current loyalty balance
Lifetime Spend
RM 2,605
Across 14 visits
Total Visits
14
Since 2026-01-07
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,083 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 14
Outlet purchase
2026-08-17 · Member activity · RM 126.75
App session
2026-08-05 · OPLUMO Outlet 14
Points credited
2026-07-24 · Member activity · RM 143.65
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 160.55
Points credited
2026-06-18 · OPLUMO Outlet 14
Outlet purchase
2026-06-06 · Member activity · RM 177.45